Position Description

Accountable To

Technical Program Manager for program and project management best practises in alignment with JET company goals

Liaises with

Low-Code Team, Quality Team, Front-End Team

Objectives

To ensure all projects across the business are delivered on time and on budget

Responsibilities

  • Manage the entire program of projects for external clients or individual projects from small to large size
  • Manages Statements of Work
  • Liaise with stakeholders to ensure each project is efficiently managed, ensuring the success of each project
  • Work closely with Delivery Managers to manage and plan for requirements, skills and resources estimations
  • Document Project according to the Project Management Framework ensuring client goals are met
  • Communicates any changes in the project or delivery date to relevant parties ensuring clients are aware of the impacts of any scope or change requests
  • Negotiate possible extension of time and budget with the clients where required
  • Address customer issues with speed and efficiency.
  • Identify upselling and cross-selling opportunities within the client to generate new business.
  • Monitors delivery standards
  • Burn reports and budget management
  • Manage the profitability of the project
  • Approve timesheets of delivery team
  • Performing Delivery Demo’s weekly or bi-weekly to the client as per sprint schedule
  • Contributes to the design of proposals
  • Provides coaching, training and mentoring to team members in agile project management methodologies

Experience Required

  • Minimum 6  years project management experience
  • Experience in running more than one project at a time
  • Experience managing teams
  • Ability to work with near-shore teams
  • Minimum 2 years experience in business process analysis
  • Experience in Agile Project Management Methodologies, certified
  • Experience with project management tools including Jira and Rally